kix88 Terms & Conditions
Please read these terms carefully before creating an account, playing games, or making financial transactions on the kix88 platform — they protect the rights of both you and us.
Introduction & General Terms
These terms and conditions ("Terms") form a legal agreement between the kix88 platform ("Platform") and its users ("Member" or "you"). By registering on kix88 or using any of its services, you are considered to have fully accepted these Terms. If you disagree with any part of these Terms, please refrain from using the Platform.
1 Definitions
"Platform" refers to the kix88 website, applications, and all related services. "Member" refers to any individual who maintains an active account on kix88. "Real Money Wallet" refers to the virtual account that holds a member's deposits and winnings.
2 Right to Amend Terms
kix88 reserves the right to amend these Terms at any time. Continued use of the Platform after any changes means you have accepted the updated Terms. We endeavour to notify members of significant changes.
Account Registration & Eligibility
3 Account Creation Requirements
- To open an account on kix88, you must be at least 21 years old.
- Each individual may operate only one account. Creating multiple accounts is strictly prohibited.
- All information provided at registration must be true, accurate, and up to date.
- Creating an account under another person's identity or with false information is strictly prohibited.
- It is your responsibility to keep your account password confidential; giving third parties access to your account is prohibited.
Important: kix88 may request additional documents from a member for identity verification at any time. We reserve the right to limit withdrawals until verification is complete.
Financial Transactions — Deposits & Withdrawals
kix88 supports the following payment methods for members in Bangladesh. All transactions are conducted in Bangladeshi Taka (BDT / ৳).
| Payment methods | Minimum deposit | Minimum withdrawal | Processing Time |
|---|---|---|---|
| bKash | ৳300 | ৳1,000 | Within 1 hour |
| Nagad | ৳300 | ৳1,000 | Within 1 hour |
| Rocket | ৳300 | ৳1,000 | Within 1 hour |
| Bank Transfer | ৳300 | ৳1,000 | Within 1 hour |
4 Deposit Terms
- The payment method used for a deposit and the account holder must be the same person.
- Using a payment method registered in another person's name is prohibited.
- kix88 reserves the right to refuse to process a deposit without verification if an unusual transaction is detected.
- The minimum deposit amount for each method is ৳300.
5 Withdrawal Terms
- The minimum withdrawal amount is ৳1,000.
- Withdrawals can only be made using the same method used to deposit.
- Withdrawal processing may be delayed until the wagering requirements of all active bonuses have been met.
- Withdrawals for verified accounts are generally processed within 1 hour.
Bonuses & Promotional Offers
6 Welcome Bonus Terms
kix88 offers new members a 100% bonus up to ৳8,000 on their first deposit. The following terms apply to claiming and using this bonus:
- A specified wagering requirement must be met before the bonus can be withdrawn — 10 times the bonus amount.
- For example: depositing ৳1,000 earns a ৳1,000 bonus, giving a total balance of ৳2,000; to withdraw the bonus, bets totalling ৳1,000 × 10 = ৳10,000 must be placed.
- Depositing ৳18,000 or more earns the maximum bonus of ৳8,000, giving a total balance of ৳26,000.
- Wagering requirements are calculated on the bonus amount only — not the deposit.
- The bonus applies only to a new member's first successful deposit.
- kix88 reserves the right to cancel a bonus if any misuse is detected at its discretion.
7 General Promotion Terms
- Each promotion has its own terms and conditions, which are clearly stated on the promotion page.
- It is not possible to have multiple bonuses active at the same time unless the promotion's terms state otherwise.
- kix88 reserves the right to modify or cancel promotional offers.
- Bonus benefits should be used solely for genuine entertainment purposes.
VIP Program & Cashback Policy
By actively participating in the kix88 VIP program, members can advance to higher tiers and enjoy greater benefits.
1 Bronze
Weekly cashback of up to 0.2%. This tier is accessible through regular gameplay.
2 Silver
Weekly cashback of up to 0.5%. Members advance here after consistent activity at the Bronze tier.
3 Gold
Weekly cashback of up to 0.8%. Long-term active members reach this tier.
4 Platinum
Weekly cashback of up to 1.0%. kix88's highest VIP tier — with exclusive benefits and priority service.
Cashback is calculated weekly and credited directly to the member's wallet. kix88 reserves the final say on decisions regarding VIP tier changes.
Prohibited Activities & Account Closure
8 Prohibited Activities
Any of the following activities are strictly prohibited and will result in immediate account closure if found:
- Operating multiple accounts or using another person's account
- Using fraudulent software or bots
- Bonus abuse / arbing
- Money laundering or use of illegal funds
- Attempting to circumvent the platform's security measures
- Harassing other members or staff
9 Account Closure Process
If prohibited activity is detected, kix88 may take the following actions:
- Temporarily or permanently suspend the account
- Cancel earned bonuses
- Hold the remaining balance until verification is complete
- Notify the relevant authorities if necessary
A member may also close their account at any time by contacting support.
Gaming Environment & Fair Play Policy
10 Fair Play & Security
All games on kix88 are operated using a neutral Random Number Generator (RNG). The platform protects members' personal and financial information through SSL encryption. Any predetermined interference with game outcomes is entirely impossible.
- All game outcomes are independent and not influenced by previous results.
- kix88 reserves the right to void any abnormal result caused by a technical error.
- If a bet is affected by a loss of internet connection, compensation will be provided where applicable.
11 Sports Betting Policy
- A bet cannot be cancelled once it has been confirmed, unless the event itself is cancelled.
- If an event is cancelled or postponed, the stake for that event's bet will be refunded.
- In an accumulator (parlay) bet, if one event is cancelled, that leg will be counted at odds of 1.0.
- kix88 reserves the right to void any bet placed at incorrect or inconsistent odds.
Privacy & Data Protection
12 Use of Personal Data
For full details on how kix88 collects, stores, and uses members' personal data, please read our Privacy Policy. In brief:
- Member data is used solely for operating and improving the service.
- Personal data is not sold to third parties.
- Data may need to be disclosed under legal obligation.
- A member may request correction or deletion of their own data.
Responsible Gaming Commitment
13 Setting Limits & Self-Protection
kix88 places the highest importance on responsible gaming. Members can use the following features:
- Set daily, weekly, or monthly deposit limits
- Take a Cool-off Period
- Use the Self-exclusion feature
- Set betting limits
For more details, visit our Responsible Gaming page.
Remember: kix88 is for those aged 21 and above only. Gaming is for entertainment — not a solution to financial problems. If you feel you have a problem, please contact our support team.
Customer Service & Dispute Resolution
14 Customer Service
kix88's support team is available 7 days a week, 24 hours a day. You can get assistance through the following channels:
- Live Chat (instant)
- Email: [email protected]
- Service is available in both Bengali and English
15 Dispute Resolution Process
If you have a complaint or dispute:
- First, provide full details via live chat or email
- kix88 will issue a formal response within 7 business days
- Both parties will make every effort to reach a settlement
- The interpretation of these Terms shall be considered final in resolving all disputes
Limitation of Liability & Applicable Law
16 Limitation of Liability
kix88 is not liable for:
- Losses caused by a member's loss of internet connection.
- Delays related to third-party services (payment gateways).
- Losses resulting from a member's own negligence or improper conduct.
- Unexpected technical failures that are beyond immediate resolution.
17 Enforceability of Terms
If any part of these terms is deemed invalid or unenforceable, the remaining parts will remain fully in effect. These terms constitute the entire agreement between kix88 and the member and supersede any prior oral or written discussions.